Last Updated: October 27, 2024

This Privacy Policy explains how Dunna collects, uses, and discloses information about you. This Privacy Policy applies to information we collect when you use our website, and other online products and services (collectively, our ” Services “), contact our customer service team, engage with us on social media, attend on e of our events, or when you otherwise interact with us.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy . If we make material changes, we will provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.

Collection of Information

Personal Information You Provide Directly to Us
We collect personal information directly from you, including when you create an account, submit or post product reviews via our Services, make a purchase, communicate with us via third-party platforms, participate in an event, request customer support, or otherwise communicate with us. The types of personal information we may collect directly from you include your name, email address, birth month and day, postal address, phone number, photos, makeup and color preferences, age range, product review information social handles, and any other information you choose to provide. In some cases, we may also collect information you provide about others, such as if you purchase a gift card for someone or decide to purchase and ship products to someone.If you make a purchase from us, we work with third-party payment processors and financing partners to collect and process your payment information.

Personal Information We Collect Automatically When You Interact with Us
When you access or use our Services or otherwise transact business with us, we automatically collect personal information about you, including:

• Transactional Information: When you make a purchase or return, we collect information about the transaction, such as product details, purchase price, and the date and location of the transaction.
• Device and Usage Information: We collect information about how you access and use our Services, including data about the device and network you use, such as your hardware model, operating system version, unique device identifiers, IP address, mobile network, browser type and app version, and language settings. We also collect information about your activity on our Services, such as items placed in your shopping cart, your access times, pages viewed, links clicked, and the page you visited before navigating to our Services.
• Information Collected via Cookies, Web Beacons, and Other Tracking Technologies: We (and those that perform work for us) use cookies, web beacons, and other tracking technologies, to collect information about your browsing behavior, purchase behavior, and other engagement with our Services. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that we use on our Services and in our emails to help deliver cookies, count visits, and understand usage and campaign effectiveness.

Information We Collect from Other Sources
We may also obtain information from other sources. For example, we may collect information about your purchases from international fulfillment partners. We may also collect information about you from social networks, identity verification services, advertising networks, and data analytics providers.

Information We Derive or Infer
We may derive information or draw inferences about you based on the information we collect. For example, we may infer your approximate location based on your IP address or infer that you are interested in purchasing certain types of products based on your browsing behavior and past purchases on our Services.

Use of Personal Information
We use the personal information we collect to provide the Dunna products you request. We also use personal information we collect to:

• Provide, maintain and improve our products, Services, and other offerings;
• Process transactions and returns and send you related information, including confirmations, receipts, invoices, customer experience surveys, and recall notices;
• Personalize and improve your experience on our Services;
• Send you technical notices, security alerts, and support and administrative messages;
• Respond to your comments and questions and provide customer service;
• Communicate with you, including via email and text message, about services, products, events and promotions offered by Dunna;
• Monitor and analyze trends and statistics, learn more about your shopping preferences and your interaction with our Services, and improve your shopping experience;
• Personalize the advertisements you see on third-party platforms and websites
• Personalize and improve the Services and provide content or features that match your profile and interests;
• Identify, report, and repair errors that impair the functionality of our Services;
• Monitor and analyze trends, usage and activities in connection with our Services, events and other offerings;
• Detect, investigate , and prevent security incidents and protect against malicious, deceptive, fraudulent, or illegal activity and protect the rights and property of Dunna and others; and
• Comply with our legal and financial obligations.

Disclosures of Information
We disclose personal information in the following circumstances or as otherwise described in this Privacy Policy:

• We make personal information available to our vendors, service providers, consultants, and contractors who perform services on our behalf, such as companies that assist us with web hosting, shipping and delivery, financing and payment processing, fraud prevention, customer service, marketing, advertising, analytics, and customer service.
• We may disclose your personal information to third parties to expand the reach and effectiveness of our own marketing campaigns. Depending on where you live, these activities may constitute “sales” and you may opt out of these disclosures by filling out our web form located here.
• In response to a request for information, we may disclose personal information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
• We may disclose personal information if we believe your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to or to protect the rights, property and safety of Dunna or others.
• We may disclose personal information to our legal, financial, insurance, and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.
• We make personal information available to third parties when we have your consent or you intentionally direct us to do so.

Targeted Advertising and Analytics
We may use cookies, web beacons, SDKs, device identifiers and other technologies to collect information about your use of the Services and other websites and applications, including your IP address and other identifiers, web browser and mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information is used to deliver advertising targeted to your interests on other companies’ sites or mobile apps and analyze and track data, determine the popularity of certain content, and better understand your online activity. Some of the activities described in this section may constitute “targeted advertising,” “sharing,” or “selling” under some laws.

Data Retention
We store your personal information for as long as necessary to carry out the purposes for which we originally collect it and for other business purposes explained in this Privacy Policy.

Access, Correction, and Deletion
Depending on where you reside, you may have the right to (1) request to know more about and access your personal information, including in a portable format, (2) request deletion of your personal information, and (3) request correction of inaccurate personal information. You may make these requests by emailing admin@dunnabeauty.com.